Norcold Refrigerators

Norcold current recalls:

Norcold Recall Summary September 30, 2009

The purpose of this memo is to provide summarized information for dealers
about Norcold recalls and how to obtain further information and order parts.
Norcold Recall Center 800 767-9101

• Call the Norcold Recall Center for assistance to determine the exact status of a recalled refrigerator or cooling unit and ordering proper repair parts.
• Please have the owner’s contact information, refrigerator’s serial number, cooling unit serial and Vin available when you call.
Or go on-line to the Thetford - Norcold website, Customer Support / Recall Info / Check Status to enter information regarding your refrigerator.

Cooling Unit replacement recall:
Two door models: (Norcold recall #02E-019) Vehicle model years 1999—2000
• Models N841, N821, N641, N621, and 1082
• Cooling Unit serial number range 1038000 to 1099000, non-consecutively.
• Remedy—replace cooling unit.

Four door models: (Norcold recall #02E-045) Vehicle model years 1997—2000
• Models 1200LR and 1200LRIM
• Cooling Unit serial number range: 700000 to 1008700, non-consecutively
• Remedy—replace cooling unit.

Thermal Switch Kit retrofit recall—Extended recall I:
Four door models: (Norcold recall #08E-030) Vehicle model years 1999—2002
• Models 1200LR, 1200LRIM and 1201LRIM
• Cooling Unit serial number range: 1008701 to 1273700, non-consecutively
• Remedy—install a Thermal Switch kit.

Thermal Switch Kit retrofit recall—Extended recall II:
Four door models: (Norcold recall #09E-027) Vehicle model years 2001—2003
• Models 1200LR, 1200LRIM and 1201LRIM
• Cooling Unit serial number range: 1273701 to 1536607, non-consecutively
• Remedy—install a Thermal Switch kit.

If your customer has one of the above model refrigerators with a cooling
unit serial number in the specified range—they should shut it off
immediately and not use it until it has been repaired.
For assistance to verify a recalled cooling unit or to order replacement
parts or need information for any Norcold recall Call 800 767-9101

Newer vehicle model years may have recall refrigerators installed as a result of purchased
replacements.
Cooling Unit serial numbers can be found on the reservoir tank, directly visible through the ventilation intake vent.

Gas Valve recall (Norcold recall 02E-044)
Refrigerator models:
Remedy: Replace gas valve on the models/respective refrigerator serial number listed on the right. Model number followed by the affected serial number range.

442 01000-08255
443 01000-11972
452 01000-11972
452 01000-14302
453 01000-05418
462 00001-120909
463 00001-05210
482 00001-24398
483 00001-03518
EV452 01002-10327
EV452 01002-10327
EV462 01000-01283
EV463 01266-01283
EV482 01000-01204
EV483 01050-01319
874EG2 01000-03988
874EG3 01000-02347
875EG2 01000-24711
875EG3 01000-05696

If your refrigerator model's serial number is above, it requires immediate service. Refrigerator model and serial numbers can be viewed by looking on the inside right of your refrigerator cabinet. Continued propane gas mode operation of a refrigerator under this recall could result in a fire.
If you own an affected model:
• Immediately switch your refrigerator's controls to AC power (or DC power, if available, while in transit). No LP gas power operation should occur because it could create an unsafe condition.
• Contact a Dealer/Service Center to arrange a service date soon. The gas valve in your refrigerator will be replaced at no charge.

Check the Norcold website for other recalls at Thetford.com or Norcold.com

Dometic Refrigerators

Dometic Corporation refrigerator Model numbers:
NDR1062, RM2652, RM2662, RM2663, RM2852, RM2862, RM3662, RM3663, RM3862, RM3863

Certain DOMETIC 2-door refrigerators manufactured between April 1997 AND May 2003: with serial #'s:

001XXXXX THROUGH 052XXXXX;
101XXXXX THROUGH 152XXXXX;
201XXXXX THROUGH 252XXXXX;
301XXXXX THROUGH 319XXXXX;
713XXXXX THROUGH 752XXXXX;
801XXXXX THROUGH 852XXXXX;
901XXXXX THROUGH 952XXXXX;

New serial numbers have been added to the Dometic Recall for the above model numbers

320XXXXX THROUGH 352XXXXX;
401XXXXX THROUGH 452XXXXX;
501XXXXX THROUGH 552XXXXX;
601XXXXX THROUGH 639XXXXX;

These refrigerators were installed in certain recreational vehicles as original equipment and sold as aftermarket equipment. A fatigue crack may develop in the boiler tube which may release a sufficient amount of pressurized coolant solution into an area where an ignition source (gas flame) is present. This release of coolant under certain conditions could ignite and result in a fire.

There are potentially 926877 units affected .

The vehicle manufacturers will notify owners of recreational vehicles that had the refrigerators installed as original equipment and Dometic will notify the owners of the aftermarket refrigerators. Dometic will install a secondary burner housing free of charge. Owners may contact Dometic at 888-446-5157.

To Check to see if you fall into this recall notice, follow this link: Dometic Recall Information

DO NOT run your refrigerator on propane until the kit is installed.

You may already have a kit installed........Go to the refrigerator cover on the outside of the RV and remove the cover. Look inside, there should be a large metal cover about 9"x10" covering the burner area with or without decals on it, this cover may or may not be in place. What is the most important part of the kit, is mounted to the 4" aluminum vent tube that is over the propane burner area. There should be a 1/2" round THERMAL button attached with pop rivets to the tube and the wires from this go to another THERMAL (THERMISTER) fuse attached to the back refrigerator wall down by the burner tube. The wire from this goes to the control board.

THEORY: The 12VDC that operates the gas solenoid (before the modification) is routed directly to the circuit board. If there is a fire in the burner tube area, there is nothing to shut-off the gas valve which keeps supplying fuel to the burner. The modification puts 2 (two) thermistors (heat fuses) on the tube and burner areas. If there is a fire now, the thermistors trip and the 12VDC to the circuit board is stopped and the gas valve closes. Before you call for a service/repair appointment......PHYSICALLY CHECK to see if this modification has been done...saves everyone alot of time!

See Below for RVServicePro's recall information.

RVServicePro's Recall Information

These recall's are free of charge to RV owners who TAKE their RV's to their local RV service and repair facility. This may require you drop off your RV and pick it up at a later date after repairs are done. Certain repairs can be done "as you wait". We can refer you to a local service and repair facility if this is what you require. RVServicePro is a MOBILE service and repair company. We do these recalls, which are free, however there is a minimum charge of one hour to cover our expenses to come to you!! This can also be looked at as a "convenience charge".....meaning, how much is your time and effort to make the appointment, hook up and tow or drive your RV to the repair and service center, possibly unhook and leave to come back and rehook up only to tow your RV home again? Possibly a couple of hours? What is your time and convenience worth?